If you have trouble downloading your bought product, check the following:
Have you typed in the right email address?
The link to download will be sent to you by email. If you gave us the wrong email address, there won’t be any possibility to get the link to download or order details after closing the window.
Did you check your spam mails?
Infrequently, it may happen that our emails are received as spam mails.
The link to download is not working?
If you have the feeling, the download link is not working, first check your internet connection as well as your PDF reader program. Try it again. If still, the download won’t work, send us an email with your order number to firstname.lastname@example.org. We’re happy to help and will provide you with your printable as soon as possible.